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Frequently Asked Question's
Alleviare Life Sciences private limited India, specializes in the Global Export of all Specialty Drugs, including Vaccines & Cold Chain Pharma Products, and General Pharmaceutical Products to our customers.
FAQ For Patients
Yes, against a valid prescription & patient’s identity/ residence proof; generally, all medicines can be delivered at door step of any international patient. However, the medicines required to be shipped in cold-chain can be delivered only at the International Airport nearest to the address of the patient.
You can share your requirement to us via email or WhatsApp on the given details (Phone/WhatsApp – +91 9643240915; +91 9289711087; Email – alleviare.exports@gmail.com Sana.sadyar@alleviareindia.com) .We will share all the necessary information on how to place order, price of the product and lead time.
We have a proven track record of delivering the medicines to patients in various countries between 7 to maximum 10 working days after receiving the advance payment.
The shipping time depends on the availability of the product (& quantity ordered) and place of delivery of the product.
We source all our products directly from the companies and their appointed authorized distributors. We follow policy of Zero Tolerance towards substandard quality.
In case you are not able to find the product/medicine you are looking for, you can contact us over WhatsApp on the given numbers – +91 9643240915; +91 9289711087 or email us at alleviare.exports@gmail.com; Sana.sadyar@alleviareindia.com. We will get back to you at the earliest with product availability and other details.
We only accept International Wire Transfer (SWIFT) from our international customers.
- We will assist you with the Export Invoice and tracking details of your order. International orders might be subject to import permit and taxes or duties at the destination port before final delivery to you.
- Any such permits and taxes are the responsibility of the parcel recipient and are not paid by us.
- For more information, please contact your local customs authority.
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